Privacy Policy

Welcome to Nikunj Stock Brokers Ltd. The domain name www.nikunjonline.com (hereinafter referred to as the "Website") is owned and operated by Nikunj Stock Brokers Ltd, a company incorporated under the Companies Act with its registered office at A-92, G.F., Left Portion, Kamla Nagar, Delhi – 110007 (hereinafter referred to as "NIKUNJ", "we", "us" or "our").

We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets. We are committed to maintaining the trust and confidence of all individuals who visit our Website, use our trading platforms, mobile applications or avail any other services provided by us (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you object to your information being transferred or used in this way, please do not provide your details on the Website and discontinue use of our Services.

This policy covers the processing, storage and access to information as required under lawful and/or contractual activities with NIKUNJ or otherwise required in the normal course of business. It describes our policies and procedures on the collection, usage and disclosure of information provided by natural persons and meets the requirements established under:

We store and process your information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act 2000 and Rules thereunder.

This Privacy Policy applies to all clients, prospective clients, website visitors and any other person whose personal data we process. It should be read alongside our Terms & Conditions and any product-specific disclosures.

NIKUNJ may, for the purpose of rendering its services, collect personal information in the following categories:

Please note that any information that is freely available or accessible in the public domain, or furnished under the Right to Information Act, 2005 or any other law for the time being in force, shall not be regarded as sensitive personal information.

The information collected shall be used only for the purpose for which it has been collected. NIKUNJ shall not use or disclose information for purposes other than as mentioned in this policy, except with the consent of the user or as required by law. The specific purposes for which we process your information include:

• Account Opening & KYCVerifying your identity as required under SEBI, PMLA and FEMA regulations, and onboarding you as a client through SEBI-registered KYC processes.
• Trade Execution & SettlementProcessing buy/sell orders and sharing necessary information with SEBI, NSE, BSE, MCX, AMCs, Registrar and Transfer Agents, collecting banks and KRAs solely for processing your transaction requests.
• Regulatory ReportingSubmitting mandatory reports to SEBI, stock exchanges, NSDL, CDSL, FIU-IND and other regulatory bodies as required by applicable law.
• Account ManagementSending contract notes, ledger statements, P&L reports, tax documents and other account-related communications.
• Risk ManagementMonitoring for fraud, unusual activity and fulfilling our obligations under AML/CFT frameworks.
• Service ImprovementAnalysing usage patterns to improve platform performance, user interface and product features.
• Marketing CommunicationsSending research reports, market updates and promotional offers — only with your consent and with an opt-out option in every communication.
• Legal ObligationsDisclosing information where necessary for compliance with a legal obligation, or where mandated under law by government agencies.

When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required.

We may communicate with you by email, SMS, WhatsApp, push notification or by such other mode of communication, electronic or otherwise, for the following purposes:

• Transactional communications such as contract notes, settlement intimations, fund debit/credit alerts and margin calls.
• Account-related notices including KYC status, nomination updates, login alerts and security notifications.
• Research reports, daily market updates, trading calls and investment insights (with opt-out option).
• Regulatory notices or disclosures as required under applicable law.
• Service updates, platform maintenance schedules and product announcements.

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any email or by writing to us at info@nikunjonline.com. Transactional and regulatory communications cannot be opted out of as they are required by law or for service delivery.

If you visit or log in to our Website just to browse, read pages or download information, we gather and store certain information about your visit automatically. This information cannot and does not identify you personally.

When you register with or view our Website, our servers automatically record certain information that your web browser sends whenever you visit. The kind of information gathered automatically includes:

We use this information to improve our website design, content and to provide you with a better browsing and trading experience. This notice is not intended to, and does not, create any contractual or other legal rights in favour of any user or viewer of the Website.

We do not sell, rent or trade your personal information to any third party for commercial purposes. We and our affiliates may share, transfer or license some or all of your personal information with another business entity only to carry out any business activity, re-organisation, amalgamation or restructuring of business, or as otherwise required. The specific circumstances in which we may share your information are:

• Regulatory & Exchange BodiesSEBI, NSE, BSE, MCX, NSDL, CDSL, FIU-IND and other statutory authorities as required under applicable law.
• AMCs & KRAsAMCs of mutual funds, Registrar and Transfer Agents, collecting banks and KYC Registration Agencies such as CERSAI and CVL for processing transaction requests.
• Banks & Payment ProcessorsFor fund transfers, payment processing and banking verification as part of your account and trading activity.
• Technology & Service ProvidersCloud hosting, IT infrastructure, analytics and communication service providers under strict confidentiality agreements and data processing arrangements.
• Audit & Legal ProfessionalsStatutory auditors and legal counsel engaged by us on a need-to-know basis with appropriate safeguards.
• Law Enforcement & GovernmentWhere disclosure is necessary for compliance with a legal obligation or where mandated under law by government agencies.
• Business TransfersIn the event of a merger, acquisition, amalgamation or restructuring, subject to applicable laws and appropriate client notifications.

NIKUNJ uses commercially reasonable physical, managerial and technical safeguards to preserve the integrity and security of your personal information. However, NIKUNJ cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, NIKUNJ makes commercially reasonable efforts to ensure the security of our systems. Our security measures include:

• 256-bit SSL/TLS EncryptionAll data transmitted between your device and our servers is encrypted end-to-end.
• Two-Factor Authentication2FA is mandatory on all client login sessions across web and mobile platforms.
• CDSL TPINRequired for every demat debit instruction, ensuring no unauthorised transfer of your securities.
• Role-Based Access ControlsWithin our organisation, only authorised personnel can access client data on a need-to-know basis.
• Security Audits & Pen TestingRegular audits and penetration testing of our trading platforms and back-office systems.
• Backup & Disaster RecoveryProtocols to ensure service continuity, data integrity and fast recovery in case of incidents.
• ISO 27001-Compliant Data CentresSecure data centres with physical and logical access controls meeting ISO 27001 standards.

To protect your privacy and security, NIKUNJ takes reasonable steps (such as requesting a unique password and 2FA) to verify your identity before granting access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your communications from NIKUNJ at all times.

Please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards. In the event of a data breach affecting your rights, we will notify you and the relevant authorities as required by applicable law.

Our Website and trading platforms use cookies and similar tracking technologies to enhance your experience, remember your preferences and analyse platform usage. The types of cookies we use are:

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may impact platform functionality. We do not use cookies for cross-site behavioural tracking or for selling data to advertisers.

NIKUNJ shall not retain or store information for longer than is required for the purposes for which it was collected, except when the information may lawfully be used or is otherwise required under any other law for the time being in force. The applicable retention periods are:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal policy and applicable regulatory requirements.

You may, upon written request to us, review the sensitive personal data or information you have provided. NIKUNJ shall ensure that any personal information found to be inaccurate or deficient shall be corrected or amended as feasible. Subject to applicable laws and regulatory obligations, you have the following rights with respect to your personal information:

• Right to AccessYou may request a copy of the personal information we hold about you at any time.
• Right to CorrectionYou may request correction of any inaccurate or incomplete personal information. KYC updates may be made through the KRA portal or directly with us.
• Right to ErasureYou may request deletion of your personal data where we no longer have a lawful basis to retain it — subject to our regulatory retention obligations under PMLA and SEBI regulations.
• Right to Restrict ProcessingYou may ask us to restrict use of your personal data in certain circumstances while a complaint or query is under investigation.
• Right to Withdraw ConsentYou may refuse or withdraw consent at any time by contacting us. However, this may affect your ability to avail our services.
• Right to Object to MarketingYou may opt out of marketing communications at any time via the "Unsubscribe" option in any email or by contacting us directly.
• Right to NominateUnder applicable Indian data protection law, you may nominate another individual to exercise these rights on your behalf.

Our Website sometimes contains links to other websites in the World Wide Web, including regulatory portals such as SEBI SCORES, NSE, BSE, NSDL and CDSL, as well as payment gateways and other external services. The privacy policies of these websites are not under our control.

Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. It is advisable to read their privacy policies for further information. Your browsing and interaction on any other website — including those that have a link on our Website — is subject to that website's own rules and policies.

ITORS Policy: The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations and Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time.

Please note that this policy may change from time to time. If NIKUNJ changes its privacy policies and procedures, NIKUNJ will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. We may notify you of material changes by:

• Posting a prominent notice on our Website and trading platform.
• Sending an email notification to your registered email address for significant changes.
• Updating the "Last Updated" date at the top of this policy.

Changes to this Privacy Policy are effective when they are posted on this page. Please visit our website to keep yourself abreast of any changes to this policy. Your continued use of our Services after any changes have been posted constitutes your acceptance of the revised policy.